Cancel My Subscription
How to Cancel Your AuraEdge Nutrition Subscription
At AuraEdge Nutrition, we want to make managing your subscription as easy as possible. This page provides clear instructions on how to cancel your subscription if needed.
Understanding Your AuraEdge Nutrition Subscription
How Subscriptions Work
When you subscribe to AuraEdge Nutrition products, you agree to receive regular shipments of your selected supplements at your chosen frequency. Your subscription includes:
- Automatic recurring orders at your selected interval (monthly, bi-monthly, or quarterly)
- Consistent pricing locked in at the time of subscription
- Priority processing and shipping
- Exclusive subscriber discounts and offers
- The flexibility to modify or cancel at any time
Billing Cycle Information
Your AuraEdge Nutrition subscription operates on the following billing schedule:
- Billing occurs automatically on the same date each cycle based on your selected frequency
- Your payment method on file will be charged 1-2 business days before your order ships
- You will receive an email confirmation when your payment is processed
- Orders are processed within 1-2 business days after payment confirmation
How to Cancel Your Subscription
Online Cancellation (Recommended)
The fastest way to cancel your AuraEdge Nutrition subscription is through your online account:
- Log into your AuraEdge Nutrition account at our website
- Navigate to "My Subscriptions" in your account dashboard
- Select the subscription you wish to cancel
- Click "Cancel Subscription" and follow the prompts
- You will receive an email confirmation of your cancellation
Email Cancellation
You may also cancel your subscription by contacting our customer service team:
- Send an email to: contact@auraedgenutrition.com
- Include "Subscription Cancellation" in the subject line
- Provide your full name, email address, and order number
- Clearly state your request to cancel your subscription
- Allow up to 24 hours for processing during business days
Phone Cancellation
Speak directly with our customer service team:
- Call us at: +1 777 777-7777
- Our customer service hours are Monday through Friday, 9 AM to 6 PM EST
- Have your account information ready for verification
- Request cancellation of your subscription
Cancellation Timeline and Important Information
Cancellation Deadlines
To ensure your cancellation is processed in time for your next billing cycle:
- Cancel at least 48 hours before your next scheduled billing date
- Cancellations requested less than 48 hours before billing may not take effect until the following cycle
- If an order has already been processed and shipped, cancellation will apply to subsequent orders
What Happens After Cancellation
When you cancel your AuraEdge Nutrition subscription:
- No future charges will be made to your payment method
- You will receive a confirmation email within 24 hours
- Any orders already shipped cannot be returned automatically - standard return policy applies
- Your account remains active for future purchases
- You may reactivate your subscription at any time
Modifying Your Subscription Instead of Canceling
Available Modifications
Before canceling, consider modifying your AuraEdge Nutrition subscription:
- Change delivery frequency (monthly, bi-monthly, or quarterly)
- Update product quantities
- Switch to different AuraEdge Nutrition products
- Pause your subscription for up to 3 months
- Update shipping address or payment information
How to Modify
Make changes to your subscription through:
- Your online account dashboard
- Email: contact@auraedgenutrition.com
- Phone: +1 777 777-7777
Shipping and Processing Information
Processing Times
AuraEdge Nutrition subscription orders are processed with priority:
- Standard processing time: 1-2 business days
- Processing begins after payment confirmation
- You will receive tracking information via email once shipped
Shipping Methods and Delivery
We offer the following shipping options for subscription orders:
- Standard Shipping (5-7 business days): Free on all subscription orders
- Expedited Shipping (2-3 business days): $9.99
- Express Shipping (1-2 business days): $19.99
Shipping Coverage
AuraEdge Nutrition currently ships subscription orders:
- Within the United States only (including Alaska and Hawaii)
- PO Boxes and APO/FPO addresses accepted
- International shipping is not available for subscription orders at this time
Refunds and Returns
Subscription Refund Policy
For AuraEdge Nutrition subscription orders:
- Refunds are available within 30 days of delivery
- Products must be unopened and in original condition
- Return shipping costs are the responsibility of the customer
- Refunds are processed within 5-7 business days after we receive returned items
Contact Information
Customer Service
For any questions about canceling or managing your AuraEdge Nutrition subscription:
- Email: contact@auraedgenutrition.com
- Phone: +1 777 777-7777
- Hours: Monday - Friday, 9 AM to 6 PM EST
- Mailing Address: AuraEdge Nutrition, 123 Business Street
Frequently Asked Questions
Can I cancel my subscription at any time?
Yes, you can cancel your AuraEdge Nutrition subscription at any time without penalty. We recommend canceling at least 48 hours before your next billing date to avoid charges for the upcoming cycle.
Will I be charged a cancellation fee?
No, AuraEdge Nutrition does not charge any fees for canceling your subscription.
Can I restart my subscription after canceling?
Absolutely! You can reactivate your subscription at any time by logging into your account or contacting customer service.
What if I want to skip just one delivery?
Instead of canceling, you can pause your subscription for up to 3 months or modify your delivery schedule through your account dashboard.
This cancellation policy was last updated on the date of publication and applies to all AuraEdge Nutrition subscription services. We reserve the right to update this policy as needed, with advance notice provided to subscribers.