Terms of service
Terms of Service
Effective Date: December 2024
Welcome to AuraEdge Nutrition. These Terms of Service ("Terms") govern your use of our website and purchase of products from AuraEdge Nutrition ("we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Acceptance of Terms
By using the AuraEdge Nutrition website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Company Information and billing descriptor
GUTSYGAL MARKETING LLC operates under the brand name AuraEdge Nutrition. You may contact us at:
- Email: contact@auraedgenutrition.com
- Phone: +1 513-201-3527
- Address: 1385 HWY 35 #143 MIDDLETOWN NJ 07748
Billed As Descriptor
If you purchase from us, the charge on your bank or card statement may appear as “GUTSYGAL MARKETING LLC”, “AURAEDGE NUTRITION”, or a similar descriptor. If you do not recognize a charge, please contact us first at contact@auraedgenutrition.com so we can help before you file a dispute.
3. Product Information and Disclaimers
3.1 Dietary Supplements
AuraEdge Nutrition products are dietary supplements intended for healthy adults. Our products have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.
3.2 Medical Consultation
Before using any AuraEdge Nutrition products, consult with your healthcare provider, especially if you are pregnant, nursing, have a medical condition, or are taking medications. Discontinue use and consult your healthcare provider if any adverse reactions occur.
3.3 Product Accuracy
We strive to ensure accuracy in product descriptions, ingredients, and pricing. However, we do not warrant that product information is complete, reliable, current, or error-free. If a product offered by AuraEdge Nutrition is not as described, your sole remedy is to return it unused for a refund.
4. Ordering and Payment
4.1 Order Acceptance
Your order constitutes an offer to purchase products from AuraEdge Nutrition. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee product availability or price.
4.2 Pricing and Payment
All prices are in US dollars and subject to change without notice. Payment is due at the time of order placement. We accept major credit cards and other payment methods as displayed on our website.
4.3 Age Requirement
You must be at least 18 years old to purchase AuraEdge Nutrition products. By placing an order, you represent that you meet this age requirement.
5. Shipping Policy
5.1 Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Processing time may be extended during peak periods or due to inventory constraints.
5.2 Shipping Policy
We offer free shipping on all orders within the United States. Estimated delivery times will be displayed at checkout.
5.3 Geographic Limitations
AuraEdge Nutrition currently ships only within the United States. We do not offer international shipping at this time.
5.4 Delivery
Delivery times are estimates and not guaranteed. AuraEdge Nutrition is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
6. Subscription Services
6.1 One-Time Purchases and Optional Subscriptions
Products sold on the AuraEdge Nutrition website are offered as a one-time purchase by default. Customers may also choose to enroll in an optional subscription program during checkout, which provides automatic recurring deliveries on a monthly basis.
Enrollment in the subscription program is completely optional. If you choose to subscribe, you authorize AuraEdge Nutrition to automatically charge your selected payment method and ship the product on a recurring monthly basis.
You are not required to enroll in a subscription to purchase products from AuraEdge Nutrition.
6.2 Billing Cycle
Subscription orders are processed and billed on a monthly basis. Your payment method will be charged on the same day of each billing cycle, and products will be shipped shortly thereafter.
6.3 Subscription Management
You may modify your subscription (change products, or shipping address) or cancel at any time through your account dashboard or by contacting customer service at contact@auraedgenutrition.com. Changes must be made at least 24 hours before your next scheduled shipment.
Subscribers may cancel their subscription at any time without penalty.
6.4 Subscription Pricing
Subscription customers receive discounted pricing on enrolled products. Prices are subject to change with 30 days' notice to subscribers.
7. Returns and Refunds
7.1 Return Policy
AuraEdge Nutrition offers a 30-day return policy from the date of delivery. Products must be unopened and in original condition for a full refund. Opened products may be returned within 30 days.
7.2 Return Process
To initiate a return, contact us at contact@auraedgenutrition.com or +1 513-201-3527. Return shipping costs are the customer's responsibility unless the return is due to our error.
7.3 Refund Processing
Refunds are processed within 5-10 business days after we receive returned products. Refunds are issued to the original payment method.
8. User Accounts
8.1 Account Creation
Creating an account is optional but provides benefits such as order tracking and subscription management. You are responsible for maintaining the confidentiality of your account credentials.
8.2 Account Security
You agree to notify us immediately of any unauthorized use of your account. AuraEdge Nutrition is not liable for losses resulting from unauthorized account access due to your failure to maintain account security.
9. Intellectual Property
All content on the AuraEdge Nutrition website, including text, graphics, logos, images, and software, is the property of GUTSYGAL MARKETING LLC and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Submit false or misleading information
- Violate any applicable laws or regulations
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use AuraEdge Nutrition services.
12. Limitation of Liability
To the fullest extent permitted by law, GUTSYGAL MARKETING LLC and AuraEdge Nutrition shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our products or services.
13. Indemnification
You agree to indemnify and hold harmless GUTSYGAL MARKETING LLC, AuraEdge Nutrition, and our affiliates from any claims, damages, losses, or expenses arising from your use of our products or violation of these Terms.
14. Force Majeure
AuraEdge Nutrition shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in our business location.
16. Modifications to Terms
AuraEdge Nutrition reserves the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
18. Contact Information
For questions about these Terms of Service, please contact us:
Email: contact@auraedgenutrition.com
Phone: +1 513-201-3527
Address: 1385 HWY 35 #143 MIDDLETOWN NJ 07748
Thank you for choosing AuraEdge Nutrition. We appreciate your business and are committed to providing you with high-quality supplements and exceptional service.